Where are you located?
1353 Walker Lane
Corona, CA 92879
What are your business hours?
We are open Monday – Friday 9:00am to 5:00pm and Saturday 9:00am – 2:00pm. To better assist you, we require you to schedule an appointment if coming in on a Saturday.
Do you have a showroom?
Yes. Most of our inventory is available for viewing in our showroom, which is open during our normal business hours. Our associates would be happy to guide you in your selection of our rental products and services.
How do I place an order?
When you are ready to place your order, simply call our office at (951) 734-3430 or select the “Request a Quote” option on our webpage. One of our associates will check availability, go over pricing and answer any questions or concerns you may have at the time of ordering. Reservations require a 50% deposit and the understanding of our rental contract. Full payment is required prior to delivery.
Do you deliver or do I have to pick them up?
Both options are available. Please contact us for more information regarding delivery fees within our service area.
What are your hours of delivery and pickup?
Normal delivery hours are between 9:00am and 5:00pm. Please note that there might be occasions where we may have trucks out later than 5:00pm due to weather or traffic delays, or other unforeseen reasons.
Please note that scheduled time deliveries are available on a limited basis at an additional cost, and must be pre-arranged.
Will you setup and teardown the rental equipment?
We will setup orders up to 5 tables and 50 chairs at no additional cost to you! Setup and teardown of larger orders must be pre-arranged for an additional cost.
Items that require assembly such as stages, heaters, and dance floors (most sizes) include setup and teardown in the rental rate.
What is the damage waiver?
The damage waiver is 7% of your item total, covers normal wear and tear, and is non-refundable. It is required on all rental items. This fee does not cover lost items, damage due to gross negligence or non-included cleaning charges.
Do I need to clean the rentals before returning?
No. However, when renting china, glassware, and/or flatware, we ask that you remove any excess debris and return them to the crate they came in.
Is there an after hours number in case of emergency?
Yes. If an emergency concerning your existing rental order arises during non-business hours, someone on our staff is only a phone call away on our emergency after hours line (951) 751-9022.
What is your cancellation policy?
No cancellation fee will be charged if orders are cancelled at least 6 days prior to the scheduled delivery date. Orders cancelled 1 to 5 days prior to the scheduled delivery date will incur a cancellation fee equal to 50% of the total invoice. Orders cancelled the day of scheduled delivery will incur a cancellation charge equal to 100% of the total invoice.